Back to Home

Privacy Policy

Last updated: January 4, 2025

1. Introduction

White Parcel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery and logistics services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Shipping addresses (sender and recipient)
  • Package details and tracking information
  • Payment information (processed securely through third-party providers)
  • Communication preferences and customer support interactions

3. How We Use Your Information

We use the information we collect to:

  • Process and deliver your shipments
  • Provide real-time tracking and delivery updates
  • Communicate with you about your orders and our services
  • Improve our services and customer experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with trusted partners and service providers who assist us in operating our platform, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Data portability
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@whiteparcel.com

Phone: 1-800-WHITE-PARCEL

Address: 123 Logistics Ave, Suite 100, New York, NY 10001